FAQS
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A standard session with a psychologist is 50 minutes. However, the duration may vary depending on your specific needs and the treatment plan we develop together.
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The frequency of therapy sessions depends on several factors, including your individual goals, the nature of the issues being addressed, and your availability. We can discuss and determine a schedule that suits your unique needs and circumstances.
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The duration of therapy varies for each individual. It can range from a few sessions to several months or even longer, depending on the complexity of the concerns and the progress made. Therapy is a collaborative process, and we will regularly evaluate your progress and adjust the treatment plan as needed.
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The first therapy session is an opportunity for us to get to know each other and for you to share your concerns and goals. We will ask questions to better understand your background, current challenges, and what you hope to achieve through therapy. We will discuss confidentiality, therapy expectations, and any questions or concerns you may have.
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Confidentiality is of utmost importance in therapy. As psychologists, we are bound by professional ethics and legal obligations to maintain strict confidentiality. Our discussions and any information shared during sessions are confidential, except in situations where there is a legal requirement to disclose information (e.g., imminent risk of harm to self or others). We will provide you with more detailed information about confidentiality and its limits during our initial session.
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We understand that life can sometimes get in the way of scheduled appointments. If you need to cancel or reschedule, we kindly request that you provide at least 48 hours' notice. This allows us to offer the time slot to another client. Late cancellations or missed appointments will be subject to a cancellation/no show fee.
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Yes. If you have private health insurance, your sessions may be eligible for rebates. We recommend contacting your insurance provider to confirm the details of your coverage.
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Yes, we are a registered Medicare provider. If you have a Mental Health Care Plan and a referral from your GP, you may be eligible for Medicare rebates. This can significantly reduce the out-of-pocket expenses for your sessions. We can provide more information and guide you through the process when booking your appointment.
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We don’t currently offer face-to-face appointments. As we continue to expand our team and services, we look forward to being able to offer this within the western suburbs of Melbourne in the near future.